BUSINESS COACHING

WITH

EMMA AND THE LAURABELLA MANAGEMENT TEAM

GUIDING HEALTH & BEAUTY PROFESSIONALS TO CLARITY, GROWTH, AND SUCCESS

Feeling stuck in your business? Struggling with staff, finances, marketing, or motivation? You’re not alone — and you don’t have to figure it out by yourself.

With nearly 40 years of experience in the health and beauty industry, Emma and the award-winning Laurabella Management Team provide tailored business coaching to help you:

  • Gain focus, drive, and clarity for your business

  • Overcome obstacles and solve recurring challenges

  • Improve finances, budgeting, and profitability

  • Optimize marketing, branding, and websites to attract and retain clients

  • Train staff, improve management, and streamline operations

  • Build first-class customer experiences and grow client loyalty

We offer flexible packages, designed to suit your needs — from weekly mentorship sessions to hands-on marketing or website management. Every package is scalable, so support grows as your business evolves.

Book a free 30-minute consultation today. Let’s create a practical, actionable plan that drives your business forward — with guidance from someone who’s been there, done it, and knows how to make it work.

WHAT WE OFFER

Our coaching packages are flexible and customisable, designed to meet your business needs, whether you require a complete turnaround or targeted support in specific areas:

1. BUSINESS STRATEGY & LEADERSHIP

  • Develop clear, actionable business plans

  • Identify growth opportunities and new revenue streams

  • Leadership mentoring for owners and managers

  • Conflict resolution and workplace culture improvement

  • Goal setting, performance tracking, and accountability

2. FINANCIAL MENTORSHIP

  • Review and analysis of business finances and cash flow

  • Forecasting, budgeting, and financial planning

  • Profitability optimization and cost management

  • Guidance on investments, pricing strategies, and sustainable growth

3. MARKETING, BRANDING & WEBSITE SUPPORT

  • Develop comprehensive marketing strategies for online and offline channels

  • Social media planning, email campaigns, and promotional strategies

  • Website development, optimization, and management — ensuring your site is professional, engaging, and designed to convert visitors into clients

  • Brand positioning, messaging, and client engagement strategies

  • Optional hands-on marketing and website management until you’re ready to take control

  • Advice on online booking, SEO, and content marketing to increase visibility

4. STAFF TRAINING & MANAGEMENT

  • In-house or remote training programs to elevate staff skills

  • Sales and service excellence training

  • Product management, inventory control, and workflow optimization

  • Staff performance management, accountability, and target achievement

5. OPERATIONAL EFFICIENCY & TROUBLESHOOTING

  • Workflow and process optimization to save time and reduce stress

  • Systems for booking, scheduling, and client management

  • Problem-solving for day-to-day operational challenges

  • Handling unforeseen events or crises with practical solutions

6. CUSTOMER EXPERIENCE & RETENTION

  • Designing a first-class client experience from start to finish

  • Strategies for improving client retention and generating referrals

  • Handling complaints and difficult client situations professionally

7. PERSONAL & PROFESSIONAL GROWTH

  • Motivation and mindset coaching for business owners

  • Time management and productivity improvement

  • Delegation strategies to reduce stress and burnout

  • Support for maintaining work-life balance while scaling your business

8. TECHNOLOGY & SYSTEMS SUPPORT

  • Guidance on business software and tools (POS systems, booking platforms, client management software)

  • Streamlining digital processes to save time and reduce errors

  • Training staff to use technology effectively to support growth

FLEXIBLE PACKAGES TO SUIT YOUR NEEDS

All services can be customised and scaled to fit your business. Packages can grow or focus on specific areas as your business evolves.

We offer a free 30-minute Zoom consultation — simply email your concerns, and we’ll discuss how we can support your business. Together, we’ll create a practical, actionable plan that delivers results.

Emma and the Laurabella Management Team are here to lead, guide, and empower your business, helping you overcome obstacles, gain clarity, and achieve your goals — with experience you can trust.